Privacy Policy

Introduction

Welcome to City Vibes. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to urban culture exploration in Toronto, Vancouver, and Montreal.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our events or workshops
• Subscribe to our newsletter or cultural updates
• Fill out contact forms or request information
• Participate in surveys or feedback forms
• Engage with our community features

This information may include your name, email address, phone number, location preferences, cultural interests, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information
• Device identifiers and characteristics

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide and maintain our urban culture exploration services, event notifications, and cultural content
• Communication: To send you updates about upcoming events, cultural activities, and community news
• Personalization: To customize your experience and provide content relevant to your cultural interests
• Analytics: To understand how our website is used and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Safety and Security: To protect our users and prevent fraudulent activities

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure hosting and data storage solutions

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of this information in a portable format.

Correction and Update

You may request that we correct or update any inaccurate or incomplete personal information.

Deletion

You may request that we delete your personal information, subject to certain exceptions for legal compliance or legitimate business purposes.

Opt-out

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Our Cookie Policy, which is part of this Privacy Policy, explains:

• What cookies are and how we use them
• The types of cookies we deploy
• How to control and manage cookies
• Third-party cookies and analytics

You can control cookie preferences through your browser settings, though disabling certain cookies may affect your user experience.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally, including:

• Adequacy decisions by competent authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy-related inquiries or complaints in a timely and effective manner. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.